Paid for mattress for my disabled child as we were moving house. Paid £175 on our moving day mattress was due to be delivered.
On day at 12.30 received text saying won't be delivering mattress no reason or phone number included. Took 2 hours on hold via phone to be rudely told out of stock!!! My child left without a mattress!! Now have to wait 5 days to get my money back.
Disgusting and unbelievable service. Awful reputation this company has check the reviews. Avoid do not buy from them. No apology no empathy just told be patient!!
Tell that to a child with spine issues who has no mattress!!! Thieving swines.
Product or Service Mentioned: Mattress World Delivery Service.
Reason of review: Problem with delivery.