We purchased a mattress set from Mattress World in Norwood slightly over a year ago. The mattress is sinking in the middle.
The salesperson at Mattress World said they no longer sell the mattress so there is nothing they can do. He said we can take it back to the factory! Poor service, they don't back up their products. So we are supposed to take a day off, rent a truck and take it to the manufacturer.
The set is only a year old . We want other people to know this so they don't get ripped off by Mattress World.
Monetary Loss: $600.